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Building customer loyalty in the aftermarket matters more than ever

As the world pushes manufacturers to become increasingly sustainable, the lifetime of the average product will become longer. The era of ‘planned obsolescence’ is coming to an end not just because..

How digital platforms are helping to increase aftermarket revenues

Aftermarket parts sales are a lucrative source of revenue for product manufacturers – especially in competitive markets where product margins are squeezed. In the automotive sector, for instance,..

How to build the business case for a 3D parts catalogue

Manufacturers are giving their customers access to 3D parts catalogues for numerous reasons. Providing users with a vastly improved aftermarket experience is just one of them.

Why giving customers easy access to parts information is essential

If manufacturers want to build better relationships with their customers, providing easy access to after sales information is a must.When a machine or vehicle needs components replaced, customers..

How enhanced aftersales customer service will boost business sales

For end-users looking to maintain and service machinery,Partful replaces technical documents with a highly appealing interactive 3D model that allows them to see a product from every angle. They can..

Unlock your data to enhance the aftersales experience

Manufacturers can derive huge benefits from sharing product information they hold in their systems with their customers – the challenge is to unlock that data.