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How digital replicas help manufacturers enhance their after sales CX

There is a strong commercial argument for organisations to invest in an enhanced customer experience (CX) – with a growing wealth of evidence demonstrating the potential ROI this provides. For..

Why giving customers easy access to parts information is essential

If manufacturers want to build better relationships with their customers, providing easy access to after sales information is a must.When a machine or vehicle needs components replaced, customers..

Improving functionality and performance with Three.js custom shaders

Software engineer Kyle Watson has been making improvements on SamsonVT's approach to CORE 3D rendering, and this is what he found using Three.js custom shaders.

Why giving customers easy access to parts information is essential

If manufacturers want to build better relationships with their customers, providing easy access to after sales information is a must.

How to stop the damage caused by incorrect parts identification

The implications when customers incorrectly identify replacement product parts are far from trivial – for either the customer or the manufacturer.